In addition to offering a wide selection of used construction equipment and agriculture equipment, IronPlanet also ensures that buyers know what they're getting. Since the auctions take place online, buyers cannot personally examine the items they're interested in, which is where IronClad Assurance comes in.
The company sends an inspector to check out the item a seller wants to list. He or she will conduct a thorough visual inspection of the equipment, making note of any visible damages, dents, scratches, and other characteristics. The inspector also takes photographs of different components of the machine to give interested buyers the ability to see the various parts up close. When applicable, an analysis of the oil and other fluids is performed as well. All of this information is used to generate an inspection report.
When users browse available items on the IronPlanet website, they will see a yellow badge next to the listing that indicates there is an IronClad Assurance report for that item. This information is provided free of charge to buyers, so they are able to make educated decisions before committing to a bid. There is always a small chance that something could happen to the equipment between the time of the inspection and the sale, so IronPlanet gives buyers a one-day window in which to file a claim if their purchase arrives in a different condition than the inspection indicated. Claims are handled on a case-by-case basis.
IronClad Assurance allows IronPlanet customers to buy with confidence, knowing that they will be getting the exact item they saw listed on the website. This allows those looking for cranes, backhoes, compactors and dump trucks to broaden the scope of their search and find the equipment they need.
